Frequently Asked Questions, Terms & Conditions, and Rules
All sales are final. We cannot accept returns or exchanges. We try to do our best to accurately display and describe each and every crystal, stone or item through photos, or videos and Live Streaming. Please understand that items may vary slightly due to the uniqueness of each crystal or stone, and difference in screen coloring.
We pride ourselves in having excellent customer service and delivering quality items. Occasionally, an issue does arise, and if it does and you message us kindly about it we will be more than happy to work at rectifying the situation. We have shop policies for a reason and have them there to protect ourselves. If you choose to purchase from our shop without reading our policies, that is your mistake, not ours and we cannot be held responsible for that. Thank you for understanding and thank you for supporting our business.
** If a refund is due for any reason, refunds will be given once the returned product has been received. Original shipping costs will not be refunded. Return shipping costs are the responsibility of the customer.
We use USPS shipping
Crystal Clear Intentions is NOT responsible for covering any possible duty fees on international orders. Those fees are the responsibility of the BUYER and are controlled by the buyer's country customs. If you make a purchase you are agreeing to these terms. International items can take up to 6 weeks for shipping time. Once a package leaves our hands we have NO control over the time frame and cannot be held responsible.
Crystal Clear Intentions is also NOT responsible for confirming the delivery of domestic or international packages. As long as tracking shows that the package has left OUR hands, we have no further responsibility. We will NOT replace packages that are claimed to not be received by the customer because there is no way to confirm tracking internationally and it puts us in danger of being scammed. Once we do our part with creating your product and shipping it out via our postal service, our part is complete. International shipping can take anywhere from 2-6 weeks and we have NO control over that. We will not refund due to slow shipping on the part of the postal service.
We do not refund refused packages. We do not accept forced returns.
We do not refund items returned to us due to an incorrect address being provided, if you would like it shipped back you will need to provide additional shipping funds to have your order shipped to the updated address.
Anytime you make ANY purchase from Crystal Clear Intentions you are agreeing to these terms. We will NOT tolerate slander and defamation of our name when we have fulfilled our part of this purchase agreement. We will not hesitate to take legal action if necessary
Crystal Clear Intentions
Acceptance of the Terms of Use
Welcome to the website of Crystal Clear Intentions. (“Company,” “we” or “us”). The following terms and conditions (together with any documents referred to in them) (the “Terms of Use”) apply to your use of crystalclearintentions.co including any content, functionality and services offered on or through https://crystalclearintentions.co/ (the “Website”), whether as a guest or as a registered user.
Please read these Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to abide by these Terms of Use and our Privacy Policy, found at https://crystalclearintentions.co/pages/frequently-asked-questions incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must navigate away from or otherwise refrain from using the Website. These Terms of Use apply unless you have signed a separate formal written agreement with the Company.
Changes to the Terms of Use
We may revise these Terms of Use from time to time :in our sole discretion. You are required to check this page to take notice of any changes we’ve made, as they are binding to you. All material changes will apply prospectively. Any changes to the dispute resolution procedures set forth below in Governing Law and Jurisdiction shall not apply to any disputes for which the parties had actual notice as of the date the change was posted on the Website. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes.
This Website is for Informational Purposes Only and Does Not Provide Medical Advice
The information contained in this Website, or provided to you via the Website in response to a request made or a question asked by you, or as a result of the completion of a questionnaire by you is provided for informational purposes only. The information should not be considered complete and does not cover all or any particular health issues. The information should not be relied upon, and should not be used in place of a visit with, called to, consultation with or advice from your physician or other health care provider.
Company does not recommend self-management of health problems nor does it endorse any particular type of medical treatment. If you suspect you have a medical problem, or if you have any health care related questions, please promptly call or see your physician or other health care provider. You should not conclude by virtue of the dietary supplement recommendation made on this Website, something you have read on this or some other Website, or in the information provided in response to your inquiries or questions that you do not need to consult a healthcare professional, nor should you rely on such information to cure an ailment or alleviate pain.
Never disregard medical advice or delay in seeking medical advice or treatment as a result of something you read on this Website, or as a result of the dietary supplement recommendations made on this Website, or as a result of the answer to any of your inquiries via the Website. The information is not a substitute for professional medical advice and nothing contained on this Website or in a response to your inquiries or questionnaires via the Website is intended to be instructional for medical diagnoses or treatment.
You may email us with questions regarding our products, dietary supplements in general or health matters in general. Do not send us any unique or personal medical, therapeutic or treatment questions. Company does not provide medical advice, and as previously stated, we urge you to contact your physician if you feel you require possible medical advice or treatment.
THE INFORMATION PRESENTED ON OR THROUGH THE WEBSITE IS MADE AVAILABLE SOLELY FOR GENERAL INFORMATION PURPOSES. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS OR USEFULNESS OF THE INFORMATION. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS STRICTLY AT YOUR OWN RISK. WE DISCLAIM ALL LIABILITY AND RESPONSIBILITY ARISING FROM ANY RELIANCE PLACED ON SUCH MATERIALS BY YOU OR ANY OTHER VISITOR TO THE WEBSITE, OR BY ANYONE WHO MAY BE INFORMED OF ANY OF ITS CONTENTS.
The Company name, the terms Crystal Clear Intentions, any Company logos, and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, brands and marks are used for identification purposes only and are the trademarks of their respective owners.
You may use the Website only for lawful purposes and in accordance with these Terms of Use.
You agree not to use the Website:
In any way that violates any applicable federal, state, local and international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter” or “spam” or any other similar solicitation.
To impersonate or attempt to impersonate the Company or a Company employee, another user, or person or entity (including, without limitation, the use of email addresses associated with any of the foregoing).
To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website or expose them to liability.
Additionally, you agree not to:
Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.
Use any robot, spider or other automatic device, process or means to access the Website.
Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent.
Use any device, software or routine that interferes with the proper working of the Website.
Introduce any viruses, Trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website.
Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
Otherwise attempt to interfere with the proper working of the Website.
We may update the Website from time to time, but its content is not necessarily complete or up-to-date. We may change the Website at any time with or without notice. We may suspend access to the Website, or close it indefinitely. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.
We collect and use information about you in accordance with our Privacy Policy, available at our privacy policy tab below. By using the Website, you consent to such collection and use and you represent and warrant that all data provided by you is accurate.
You may link to our homepage or any other interior page of our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of ownership, association, approval or endorsement on our part where none exists.
The Website must not be framed on any other site, nor may you create a link to any part of the Website other than our homepage.
You agree to cooperate with us in causing any unauthorized framing or linking immediately and cease. We reserve the right to withdraw linking permission without notice at any chosen time.
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links from advertisers, including banner advertisements. We have no control over the contents of the linked sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
The owner of the Website is based in the state of California in the United States. We make no claims that the Website or any of its content within the website is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so at your own accord and are responsible for compliance with your own local laws.
You understand that we cannot and do not guarantee or warrant any files available for downloading from the internet or the Website are free of viruses or other destructive code. You are responsible for implementing sufficient procedures, protection and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.
WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS'' AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE, WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES ITA AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENT OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE COMPANY, ITS AFFILIATES AND ITS LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS AND DIRECTORS, FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE, BE GREATER THAN THE PRICE YOU PAID FOR THE PRODUCT(S). THIS LIMITATION WILL APPLY REGARDLESS OF WHETHER OR NOT WE WERE AWARE OF THE POSSIBILITY OF SUCH LIABILITY. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify and hold harmless the Company, its affiliates and licensors an their respective officers, directors, employees, contractors, agents, licensors and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) resulting from your violation of the Terms of Use or your use of the Website, including, without limitation, any use of the Website’s content. Services and products other than as expressly authorized in these Terms of Use or your use of any information outlined on the Website.
The Terms of Use and any dispute or claim arising out of, or related to, them, their subject matter or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the internal laws of the State of California, without giving effect to any choice or conflict of law provision or rule (whether of the State of California or any other jurisdiction). Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of California. You agree to waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
No waiver of these Terms of Use by the Company shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.
The goods personally created will be shipped directly or imported on behalf of the consignee/buyer. The consignee authorizes Crystal Clear Intentions to import the goods on his behalf. Further, the consignee/buyer agrees that Crystal Clear Intentions may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods
The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and Crystal Clear Intentions. with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.
This Website is operated by Crystal Clear Intentions. All feedback, comments, requests for technical support and other communications relating to the Website should be directed to info@crystalclearintentions.co
Crystal Clear Intentions respect your privacy and are committed to protecting it through our compliance with this policy.
This policy (together with our Terms of Use (available here: https://crystalclearintentions.co/pages/frequent;y-asked-questions) and any other documents referred to in it) describes the personal information that we collect from you, or that you provide on this website (our “Website”) and how that information may be used or disclosed by us.
Please read the following carefully to understand our policies and practices regarding your personal information and how we will treat it. By using or accessing our Website, you agree to this privacy policy. This policy may change from time to time, and your continued use of the Website is deemed to be acceptance of such changes, so please check the policy periodically for updates.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from http://crystalclearintentions.co (the “Site”).
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For the same reason, we may obtain information about your general internet usage by using cookies. A cookie is a small file stored on the hard drive of your computer. Use of cookies helps us to improve our Website and to deliver a better and more personalized service by enabling us to:
· Estimate our audience size and usage patterns.
· Store information about your preferences, allowing us to customize our Website according to your individual interests.
· Speed up your searches and purchases.
· Recognize you when you return to our Website.
You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Third-Party Use of Cookies and Web Beacons. Some advertisements on the Website, or links to third-party websites, are served by third-party advertising companies. Please note that our advertisers or other third parties may also use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about our users. We do not have control over third-party advertisers’ cookies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser or third party directly.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
PROMOTIONAL OFFERS FROM THE COMPANY - We will only send you direct marketing emails or other contacts if you opt-in to receive such emails. In the future, if you do not wish to have your e-mail address or other contact information used for promotional purposes by the Company, you can opt-out in your user profile. You can also always opt-out of receiving e-mail information from us other than the e-mail informing you of the completion of user registration, correction of user data, or change of password by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to info@crystalclearintentions.co. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt-out may not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
You should review this privacy policy carefully, because if you do not agree with our practices, your ultimate choice is not to use the Website. By using any part of the Website, you accept and agree to our privacy practices. If we update this privacy policy, your continued use of the Website (following the posting of the revised privacy policy) means that you accept and agree to the terms of the revised privacy policy.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to info@crystalclearintentions.co
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail info@crystalclearintentions.co. Riverside, CA, 92506, United States